Your privacy is incredibly important to us.
As such, we have developed this Policy in order for you to understand how we collect, use, store, transfer and disclose your information. Please take a moment to familiarise yourself with our privacy practices.
Personal information is data that can be used to uniquely identify or contact a single person or entity.
What personal information we collect
When you create a customer account, apply for commercial credit, or purchase a product, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
How we use your personal information
The personal information we collect allows us to keep you posted on our latest product announcements, and upcoming events. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by clicking the unsubscribe button in the signature of each email.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with us, you may not opt out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.
Protection of Personal Information
We take precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Our online store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it is transmitted over the Internet.
Integrity and Retention of Personal Information
Access to Personal Information
We make a good faith effort to provide you with access so you can ask us to correct the data if it is inaccurate or delete the data if we are not required to retain it by law or legitimate business purposes. Access, correction, or deletion requests can be made in writing to our corporate headquarters at the address listed below.
Third-Party Sites and Services Our websites may contain links to third-party websites, products, and services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Notwithstanding the foregoing, we reserve the right (and you authorize us) to share or disclose your personally identifiable information when we determine, in our sole discretion, that the disclosure of your personally identifiable information is necessary to identify, contact, or bring legal action against you if:
you are violating any applicable law, rule or regulation;
necessary or required by any applicable law, rule or regulation; and/or
requested by authorities in the event of any act of terrorism or instance of local, regional or national emergency.
Mustard Seed Africa's Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.